FAQs
Why the name Bond And Seek?
Our brand name Bond And Seek is a play on the childhood playground game Hide And Seek. The same eagerness you have when you are trying to find the person who is hiding is the same eagerness you should have to be in the presence of the Lord. We want to encourage our brothers and sisters in Christ to seek the Lord daily and earnestly.
What is a sample sale?
The name describes this sale perfectly. It is a sale where you're able to buy our samples. These are pieces that are used at brand fittings or photoshoots, pieces with slight imperfections or sampled pieces we've never released. ALL SAMPLE SALE ITEMS ARE FINAL SALE. SAMPLE SALE ITEMS MAY HAVE SLIGHT MARKS, DEFECTS OR INACCURATE SIZING.
Why minimal lounge wear?
We want you to be able to pair the pieces with other items in your wardrobe. By using minimal designs and color palettes you’re able to do that more seamlessly.
Would you ever create a collection with more colors?
Our branding is based on a neutral color palette. From time to time we will release other color palettes as the Lord provides us with ideas and concepts.
What size should I buy?
Our sizes may vary slightly from collection to collection. Always check out the size guide above the add to cart button for a detailed size chart. If you have any further questions about sizing email us or write us in the live chat at the bottom right of the website.
Can I exchange my item(s)?
If the exchange is due to a size not working out you can exchange your unworn and undamaged items. You would just have to pay for the return labels (2 total). One label for you to send it back to us and the other label for us to send the new size back to you.
What is a preorder?
A preorder is when you buy something before production. Once you place a preorder your item is then put into production which can take up to 4-6 weeks. This helps us reduce deadstock and in turn be more sustainable.
What payment options do you accept?
We accept all forms of digital payment including applepay, googlepay, paypal shoppay and more.
Can I return an item(s)?
Unfortunately we do not accept returns.
Can I cancel my order?
Unfortunately once your order has been shipped you cannot cancel your order.
Do you ship internationally?
Yes we do offer international shipping. At checkout enter your address and select Bond And Seek international shipping. The order gets shipped to our international shipping warehouse called Beeyond Shipping in Redondo Beach California then to your address as the end destination. We are not liable for any duties or taxes fees.
What are your shipping options, prices and times?
Our domestic shipping carriers are USPS and UPS. Shipping times can vary from 3-6 days.
How do I track my order after it's been shipped?
After your order is fulfilled you should receive an email with your tracking number attached. It may also be in your spam folder. If you do not receive it please email us at hello@bondandseek.com .
Can I return/exchange a preorder?
ALL preorders are final sale. We don't accept returns/exchanges on any items and this is the same for preorders. There are no exceptions to this as every preorder item is made to order. Once you place your order that size it made just for your order. There aren't extras left. Please read the size guide before ordering or send over a photo of yourself and/or your measurements so we can recommend the best size for you.
Will any earlier collections return?
Unfortunately not. All Bond And Seek collections are limited edition. Once they sell out they are gone forever. The good thing is we always have new collections coming.
What does it mean when an item is listed as sample sale?
Sample Sale items are items that may be worn, damaged or part of an unreleased collection. All sample sale items are final sale and are at a discounted rate.
Do you offer plus size?
Yes we currently go up to a size 3xl and 4xl in most of our items. You can check for our plus size range here.